First prize for the innovative i-mind program
With a very important distinction for Athens airport , on 28 January the event of Corporate Affairs Excellence Awards of the Greek Management Association ( HMA ) : In particular , the Athens International Airport was awarded first prize in the category “Company & Stakeholders ‘ for its innovative program called «i-mind», which asks all employees to step into the shoes of ‘potential passenger ” and record and comment on the whole experience at the airport , services and infrastructure , such as perceived daily by thousands of passengers and visitors.
In order to improve or renew services and Athens airport infrastructure , every day groups of workers from all disciplines and levels, even if they have the operational experience or skills, evaluate the services and infrastructure in airport terminal using special tablet , with the eye of the ‘ passenger ‘. So , with the slogan “i-mind”, meaning ” care ” , colleagues from all directions contribute to the common effort to always remain close to the Passenger , with high quality services .
The institution of Corporate Affairs Excellence Awards HMA rewards innovative actions implemented operations in Greece , in the Corporate Affairs issues , creating value and enhancing their competitiveness .